Contact Us

DedicatedServers.com.au Pty Ltd

Visits to data centre are strictly by pre-arranged appointment only.

Domestic Telephone

Telephone :	1300 099 620
Facsimile :	(07) 3041 6941

International Telephone

Telephone :	+61-7-3112-6711
Facsimile :	+61-7-3041-6941

Telephone Hours

Technical Support :	8:00 AM -> 8:00 PM Mon - Fri
Telephone Sales :	9:00 AM -> 5:00 PM Mon - Fri
Customer Service :	9:00 AM -> 5:00 PM Mon - Fri

Live Chat Hours

Technical Support :	8:00 AM -> 8:00 PM Mon - Fri
Live Chat Sales :	9:00 AM -> 5:00 PM Mon - Fri
Customer Service :	9:00 AM -> 5:00 PM Mon - Fri

Emergency Contact

Emergency Ticket :

24 Hours every day.

If you have an emergency server issue, or cannot access your server, please log into the DedicatedServers.com.au Pty Ltd website, and lodge an emergency helpdesk ticket outlining your troubles.
We respond to emergency technical support enquiries 24 hours a day, 7 days a week, 365 days per year.

Address

Postal :	Level 1, 96 Lytton Road East Brisbane, QLD 4169 Australia
Business :	Level 1, 96 Lytton Road East Brisbane, QLD 4169 Australia

ABN : 83 067 985 139

If support chat is unavailable and you would like to make a sales enquiry, please use our feedback form.
(note: existing clients, please log in and use the Support Ticket feature)

Public Holidays

Holiday	2011	2012	2013
New Year's Day :	Saturday, 1 January AND Monday, 3 January	Monday, 2 January	Tuesday, 1 January
Australia Day :	Wednesday, 26 January	Thursday, 26 January	Monday, 28 January
Good Friday :	Friday, 22 April	Friday, 6 April	Friday, 29 March
Easter Saturday :	Saturday, 23 April	Saturday, 7 April	Saturday, 30 March
Easter Monday :	Tuesday, 26 April	Monday, 9 April	Monday, 1 April
Anzac Day :	Monday, 25 April	Wednesday, 25 April	Thursday, 25 April
Labour Day :	Monday, 2 May	Monday, 7 May	Monday, 6 May
Queen's Birthday :	Monday, 13 June	Monday, 11 June	Monday, 10 June
Royal QLD Show :	Wednesday, 17 August	Wednesday, 15 August	Wednesday, 14 August
Christmas Day :	Monday, 26 December	Tuesday, 25 December	Wednesday, 25 December
Boxing Day :	Tuesday, 27 December	Wednesday, 26 December	Thursday, 26 December

Dedicated Servers observes Australian National Holidays and Brisbane Specific Holidays.
We run only a core technical operating team on these days. If you require emergency
assistance, please log in and lodge an emergency support ticket and we will reply promptly.